Terms and Conditions of Carriage and Prohibited Items

1. The contents items of the shipments sent shall remain the full responsibility of the shipper at all times.
2. No refund of shipment charges allowed after signed acceptance of shipments by MGL Express.
3. MGL Express reserves the rights to open and inspect, and if so required, to handover shipment and its contents to relevant authorities upon regulatory body requests, provided there is a firm ground to do so by the authorities.
4. MGL reserves the right to refuse carriage of the shipments with reasonable cause as to why this is being refused of carriage at during any point of the shipment’s journey.
5.The highest liability claimable amount is Myanmar Kyats Two Hundred Thousand (MM Kyats 200,000) or its equivalent in United States Dollar at Central Bank of Myanmar exchange rate per each waybill shipment and if actual contents value is of less than the highest liability claimable amount, the compensation will be as according to of the content’s value. Consequential loss and all indirect losses related to this shipment are not within any liability and thus not claimable.
6. Any claim for damage or loss must be reported within 3 working days and written claim sent to nearest MGL Express service center within 30 days with original “Waybill” receipt. No claim will be accepted beyond the stated deadlines.
7. Ordinary Guarantee is charged Kyats 5,000 (Kyats Five Thousand) per “Waybill” shipment and compensation for claimable damage and loss of shipment is Ks 500,000 (Kyats Five Hundred Thousand) for the shipment. For shipments sent with this guarantee, any claim as mentioned in Clause 5 will not be eligible.
8. Special Guarantee is charged depending on mutual agreement between authorized person of MGL Express and shipper or consignee or a third party representing beneficiary person for this shipment. Any compensation for claimable damage and loss of shipment is also according to the agreement between parties mentioned above. For shipments sent with this guarantee, any claim as mentioned in Clause 5 will not be eligible.
9. Packing of the shipment remains the shipper’s responsibility. If any damage occurs for fragile Items, the Clause 5 stated limited liability is not applicable. The Ordinary Guarantee and Special Guarantee of Clause 7 & Clause 8 are not eligible for sending any fragile items.
10. For contents of strong odor or possible leakage which can cause damage to its and also to any other shipments, shipper must ensure proper and adequately leak proof tight sealed packing and also notify MGL Express personnel.
11. MGL Express will only deliver to the stated address on Waybill. For address changes within same city, additional Kyats 2,000/ will be charged. If required to be forwarded to another city, rates from the initial destination to that of the new destination will apply.
12. MGL Express shall not be liable for unreconstructable and irreplaceable items in shipments.
13. Shipment sending information as for up to the successful delivery of the shipment must be fully provided by the sender for the “Waybill”. Any discrepancies or lack of sufficient information for the “Waybill” causing to the failure of successful delivery shall not be the responsibility of MGL Express.
14. For payment collect (Transport Collect – TC) shipments, if the consignee refuses to settle the charges in full or the shipment cannot be delivered for any reasons not due to MGL Express, the shipper shall be liable for such charges and also any related additional cost including the shipment’s return charges.

Prohibited Items
1. Contents of high value (Such as gold, silver, precious gems), bank cheque or any kind in equivalent of negotiable instruments, cash and currencies.
2. Flammable, explosives, fire arm(s), weapons of any kind and contents classified as dangerous goods.
3 .Archeological artifacts and any goods of historical (antique) value. Goods prohibited by existing laws and regulations.
4. Perishable goods and live animals.